We at Yoong Shing strive to provide our customers with the best possible shopping experience. However, we understand that sometimes things don’t work out as planned, and you may need to return a product. Our refund policy is outlined below:
Returns
If you are not satisfied with your purchase, you may return it to us within 14 days of receiving it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at 011 5551 5982. They will provide you with instructions on how to return your item.
Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund policy, please contact us at 011 5551 5982.
Please note that we reserve the right to update or modify this refund policy at any time without prior notice.
